SHIPPING AND POSTAGE
UK Delivery Charges
All items are shipped discreetly in plain packaging via the Royal Mail in the U.K. and are insured against loss or damage in transit if you have opted for either 1st Class Recorded Delivery or Special Delivery.
We only use delivery options that cover you against damage or loss - See Below.
- £4.25 for Recorded 1st Class Delivery (insured up to £36)
- £7.90 for Special Delivery Next Day (insured for orders up to £60 value)
- £9.20 for Special Delivery Next day (insured for orders over £60)
Our terms and conditions in no way affect your statutory rights under U.K. law.
European and International Shipping
If ordering for delivery outside the U.K. customers are responsible for knowing the laws in the destination country. To do so is entirely at your own risk. Headsite.com cannot be held responsible for any goods held by customs in your country and will accept no claim in this regard.
We now only offer International Signed For Service which means you are covered for loss in transit except for confiscation by Customs in your country.
- £10.20 International Signed For (insured) up to £60 value within the European Union
- £13.20 International Signed For (insured) over £60 value within the European Union
- £10.00 for the Rest of the World
Headsite.com undertakes to process all orders as quickly as possible, usually within a day or two, and always within statutory time limits. Any substantial delay in our ability to process an order will result in us emailing you in order to ascertain whether you would like to wait or cancel your order or part thereof.
In general, in stock items ordered before 12 noon UK time Monday - Friday will be dispatched the same day wherever possible.